CALL US:
504.455.7283

Report Your Claim

Dan Burghardt Insurance is open to assist you. For the fastest claim service, however, please contact your insurance company at the number below. We appreciate your patience and patronage during this difficult time.

Even though reporting your claim directly provides the quickest way to process your claim, Dan Burghardt Insurance is still here to assist you in any way possible. To provide the best service possible we ask that you Contact Us after reporting your claim directly to your company.

Steps to Take After Your Loss

Here are some initial steps you should take if your home or auto has been damaged, or there is a loss to your personal property.

  • Inspect the damage and determine if there is a safety risk.
  • If safe, take reasonable steps to have repairs made to protect your property from further damage. Boarding up broken windows, weatherproofing openings in the walls or roof, removing water saturated carpet, when possible, may significantly reduce the damages.
  • Describe the damages. What is damaged? How many rooms are affected?
    Take photos or video of all areas and personal possessions that were damaged. DO NOT DISCARD ANY ITEMS.
  • Contact an emergency service company to extract any water and dry the property. Check local directory for a list of companies.
  • Keep accurate records and receipts for your emergency repair expenditures.
  • Locate and have on hand all, or as many as possible, of your records related to your possessions, such as titles, purchase receipts, blueprints, receipts for emergency services after the loss, etc.
  • Report your claim directly to your insurance company, as listed below, as soon as possible.
  • Your insurance company will provide you with instructions on how to proceed and exactly what documentation and records they will need.
  • Notify Dan Burghardt Insurance at (504) 441-7283 or through the Online Claim Reporting Form as soon as you are able so we may track your claim and provide any further assistance you may require.

 

Business
AIG (888) 244-6163
Braishfield Associates, Inc. (888) 335-6616
Catlin Group US
Email: claims.scottsdale@catlin.com
(713) 626-7356
Century Surety Insurance Company (800) 878-7389
Colong Insurance Company (800) 926-1175
Fidelity National (800) 725-9472
First Premium Insurance Group
For faster claims handling First Premium recommends that you submit your claim directly with the insurance company shown on your policy. Companies represented by First Premium include:
  • Braishfield Associates, Inc.
  • Catlin Group US
  • Century Surety Insurance Co.
  • La. Citizens Property Insurance Corp.
  • Lexington
  • Markel Specialty
  • Mesa Underwriters Specialty Insurance Company
  • Tower Insurance Co.
  • Tower Insurance Co. – Workers’ Comp.
  • Western World Insurance Group

If you are unsure of where to locate this information or need further assistance, please contact First Premium at the number shown to the right or us at (504) 441-7283.

(800) 256-2171
Gen Star (404) 239-6777
Imperial Fire & Casualty Ins. Co. (800) 960-7777
(337) 942.5697 Fax
La. Citizens Insurance Co.
Claims FAQ
(800) 274-9830
Lexington Insurance Co.  
Markel Specialty
New Claims Email: newclaims@markelcorp.com
Open Claims Email: markelclaims@markelcorp.com
(800) 362-7535
Mesa Underwriters Specialty Insurance Company
Email: claim@music-ins.com
(480) 306-8300
(480) 306-8301 Fax
N-Surance Outlets
For more information, check your policy for the contact information of the Underwriting Company handling your coverage.
(800) 366-1450
(770) 971-9975
(770) 971-7608 Fax
Progressive (800) 876-5581
RLI Insurance (800) 444-0406
Southern General Agency (866) 811-3152
Tower Insurance Company
New Claim Email: reportaloss@twrgrp.com
Claims Inquiry Email: twrclaims@twrgrp.com

Hurricane Awareness and Claims Procedures

(888) 856-5522
(888) 291-6262 Fax
Tower Insurance Company – Workers’ Comp
Email: wcreportaloss@twrgrp.com
(888) 856-5522
Western World Insurance Group
Email: reportaclaim@westernworld.com
(888) 847-8600
(202) 847-8600
(201) 847-7701 Fax

 

 

Our Locations

Metairie

3008 David Drive
Metairie, LA 70003
Main office: 504-455-7283

Kenner

2317 Veterans Memorial Blvd. Suite 6
Kenner, LA 70062
Main office: 504-455-7283

New Orleans

2714 Canal St., Suite 314
New Orleans, LA 70119
Main office: 504-821-3111

New Orleans East

5951 Bullard Ave., Suite 4
New Orleans, LA 70128
Main office: 504-241-7283

St. Bernard

8720 West Judge Perez Drive
Chalmette, LA 70043
Main office: 504-277-4000

Westbank

1500 Lafayette St., Suite 117
Gretna, LA 70053
Main office: 504-367-7283

Our Providers

They help me with all my insurance needs. Stephanie helped me save money at my renewal and was super nice. Rose in customer service helped me enroll in paperless when I couldn’t figure it out. They are awesome people and always professional. I would recommend them to anyone.
Michelle Simpson
Chris Webre got me a great rate and exactly the coverage I needed for my business. He kept in touch with me throughout the process. If I had a question, he was quick to respond with an answer. He made what was quickly becoming a headache, a pleasure. I’m glad I went with Dan Burghardt Insurance for my general liability business insurance. Thanks Chris.
Sidney Roussell
Got a great quote from some great people over at Dan Burghardt. Was surprised at how nice everyone was. I would recommend them to everyone. It’s as easy as giving them a call. Stephanie was awesome and quoted me a few different ways to see what was best for me.
Jerome Williams
Dan Burghardt and his staff are amazing. Whenever I need anything having to do with insurance I pick up the phone and within a few minutes it is taken care of… and for a lot less money than other insurance companies have quoted!
Brett Thomas
Jennifer at Dan Burghardt Insurance Agency is the most professional, helpful and efficient agent I have ever had the pleasure of working with. I would recommend them to everyone I know in the need of insurance services.
Brandi Dalon Picado
Thanks for always being, prompt, professional and friendly. I’m happy to be a customer with you all for the last 8 to 9 years!!! My agent Darlisha Miller is the best!!!
Darrylynn Montana-Henry