Outstanding Customer Service!
The greatest strength of Dan Burghardt Insurance is Dan Burghardt. His unwavering commitment to satisfying the needs and wants of everyone who calls or visits any of our offices is the driving force behind the Dan Burghardt Difference. His dedication to the people of the New Orleans metro area plus his personal daily involvement in servicing all who contact us for insurance make Dan the truly outstanding factor in the agency’s growth and success. In addition, he has surrounded himself with top quality people who are as equally dedicated to the servicing and satisfaction of clients as he is. Whether you are just calling with a question, shopping for insurance, buying it, or even making a claim, it has always been Dan’s goal to provide an informative, helpful and delightful experience.
Dan Burghardt designed his agency with attentive focus on the customers’ needs, making sure that you are always the #1 priority. We constantly get calls from customers that other agencies:
- Will not return their call;
- Left them holding on the phone too long;
- Forced them to listen to and navigate an automated answering system to get help;
- Failed to find the right coverage;
- Did not sell the products they needed (homeowners, builder’s risk, vacant property, renovation insurance, commercial coverage, etc.);
- Left them fatigued from shopping multiple agencies to find the lowest prices;
- Could not insure them because of driving record, claims history, home value, age or location, living arrangements, financing arrangements – the list is endless;
- Have employees with a poor or negative attitude.
Whether you are an ideal customer with a perfect claim history that the preferred companies want, or a person with unique or not-so-perfect circumsances, we can find the best coverage for your money. We try our best to help you get what you need or want from your insurance purchase, regardless of who you are!
The Dan Burghardt Team is committed to providing:
- Professional Courtesy
- Choice of Products
- Choice of Services
- Choice of Prices
AT DAN BURGHARDT INSURANCE AGENCY, WE WORK FOR YOU!
Dan Burghardt Insurance, an INDEPENDENT insurance agency established in 1984, maintains its uniqueness by offering competitively priced products to a large array of customers. We represent over 50 A+ rated companies and offer products from car and home insurance to insurance for your health, life, motorcycle, boat, flood, property and a full line of commercial products, Dan Burghardt has grown to become the largest multi-line agency of its kind. When you call Dan Burghardt Insurance Agency, you will talk to a REAL PERSON, not a machine. We have multiple locations and are open Saturdays at David Drive in Metairie, and Lafayette Street in Gretna for your convenience. Need more? We also have after hours quoting on weekdays until 8:30 PM and Saturdays until 3:00 PM.
On Our Website You Can:
- Learn about insurance and shop 24/7/365;
- Obtain information on all available products;
- Purchase auto, life, health, dental and other specialty products with no office visit required, many online;
- Request a quote on any insurance product you need;
- See sample rates from your area on life, health, auto, flood, dental and other specialty insurance without a phone call or visit;
- Request policy changes to your personal and commercial insurance;
- Examples: Add or delete a car, driver or coverage; Request a Certificate of Insurance for your business, an ID card for your vehicle, a copy of your policy or have a lien-holder or additional interest to be added or deleted.
- File a claim;
- Make an online payment (certain companies) or get instructions on how and where to mail or hand-deliver a payment based on your current insurer;
- Review information on privacy, employment opportunities, office hours, and links to valuable online information.